Systems engineer focused on technical support, IT infrastructure operations and cloud services administration.
Information Technology professional with over 11 years of experience providing technical support and managing IT infrastructure in financial and manufacturing environments. I have worked with international organizations delivering both remote and onsite support, contributing to the daily operation of networks, systems and cloud services.
I have been involved in the operation and maintenance of IT infrastructure
within hybrid environments, providing second-level technical support and
administering systems and networks.
My experience includes Active Directory, Microsoft 365 and Azure services,
as well as incident management in production environments.
I complement my professional experience with certifications and hands-on
technical practice through infrastructure and cloud-focused lab environments.
Some of the tools and technologies that have driven my professional growth and strengthened key competencies in IT environments.